Food Pantry Helper Features

Standard Plan

2 user accounts
Client / HouseHold Member Database & Tracking (up to 5K Clients)
Client Data Import from Other Systems
Client "Other 1 - 4" fields for custom use.
Client Pickups Tracking
Inventory Tracking (up to 5K items)
Inventory UPC Code Scanning
Inventory Product Expiration
Inventory Low Level Tracking
Inventory Data Import from Other Systems
Grant Tracking
Donations Tracking (up to 100 Donors)
Staff / Volunteer Tracking (up to 25 volunteers)
Staff / Volunteer Scheduling
Staff / Volunteer Activities Logging
Email Clients / Staff / Volunteers (10K emails per subscription term)
Reporting / Data Exports (basic reporting. see other plans for advanced reports)
TEFAP Eligibility Reporting / Client Pickups Reports / Executive Summaries and more.
Backpack Program Features
Backpack Program Permission Letters
Backpack Program Log Pickups
Backpack Program Reports
Web Contact Us Page
SMS (Texts) Outbound to Clients / Staff * Optional Add-On
Standard Reports (some reports have 6 month range limit)
Client Data Export
HH Members Data Export
Client Pickups Data Export (last 180 days)
Inventory Data Export
Donor Data Export
Staff / Volunteer Data Export
Staff / Volunteer Activities Report
Executive Summary Report
HPNAP Summary Report
Clients Served Summary Report
Backpack Pickups Summary Report
TEFAP Data Eligibility Report

Plus Plan

5 user accounts
Client / HouseHold Member Database & Tracking (up to 10K Clients)
Client Data Import from Other Systems
Client "Other 1 - 4" fields for custom use
Client Pickups Tracking
Client Pickups Locations (up to 7 locations/warehouses)
Client Image Attachments / Profile Pic (Image/Document/ID attached to Clients. Limits apply)
Client Pickup Barcode Scanning (Create Barcode per Client. Requires a barcode reader of PDF417 barcodes.)
Client Pickup Scheduling (Administrator or Client can Schedule)
Inventory Tracking (up to 10K items)
Inventory UPC Code Scanning
Inventory Product Expiration
Inventory Low Level Tracking
Inventory Data Import from Other Systems
Inventory Categories (up to 100)
Inventory Storage Warehouses (up to 7 warehouses/locations.)
Grant Tracking
Donations Tracking (up to 500 Donors)
Staff / Volunteer Tracking (up to 250 volunteers)
Staff / Volunteer Scheduling
Staff / Volunteer Activities Logging
Email Clients / Staff / Volunteers (25K emails per subscription term)
Advanced Reporting / Data Exports (report writer)
TEFAP Eligibility Reporting / Client Pickups Reports / Executive Summaries and more.
Backpack Program Features
Backpack Program Permission Letters
Backpack Program Log Pickups
Backpack Program Reports
Web Contact Us Page
SMS (Texts) Outbound to Clients / Staff * Optional Add-On
Plus Reports (some reports have 6 month range limit)
Client Data Export
HH Members Data Export
Client Pickups Data Export (last 180 days)
Inventory Data Export
Donor Data Export
Staff / Volunteer Data Export
Staff / Volunteer Activities Report
Executive Summary Report
HPNAP Summary Report
Clients Served Summary Report
Backpack Pickups Summary Report
TEFAP Data Eligibility Report
Advanced Reporting/Data Exports (report writer)
Client Pickups by Zip Code
Client Pickups By Gender/Ethnicity
Preschedule Pickups
Client Pickups Count Once Per Date Range

Premium Plan (recommended)

20 user accounts
Client / HouseHold Member Database & Tracking (up to 50K Clients)
Client Data Import from Other Systems
Client "Other 1 - 4" fields for custom use
Client Pickups Tracking
Client Pickups Locations (up to 15 locations/warehouses)
Client Image Attachments / Profile Pic (Image/Document/ID attached to Clients. Limits apply)
Client Pickup Barcode Scanning (Create Barcode per Client. Requires a barcode reader of PDF417 barcodes.)
Client Pickup Scheduling (Administrator or Client can Schedule)
Client Pickup Inventory Auto Deplete and Logging / Reporting. When used with Client Kiosk Mode or Gift Cards.
Item Tracking during Client Pickups. Includes auto inventory deduction by qty/weight.
Inventory Tracking (up to 50K items)
Inventory UPC Code Scanning
Inventory Product Expiration
Inventory Low Level Tracking
Inventory Data Import from Other Systems
Inventory Categories (up to 250)
Inventory Storage Warehouses (up to 7 warehouses/locations)
Inventory Food Expiration Date Tracking / Reporting
Inventory Advanced Reporting
Inventory Item Qty Tracking/History.
Grant Tracking
Donations Tracking (up to 2500 Donors)
Staff / Volunteer Tracking (up to 500 volunteers)
Staff / Volunteer Scheduling
Staff / Volunteer Activities Logging
Email Clients / Staff / Volunteers (100K emails per subscription term)
Advanced Reporting / Data Exports (report writer)
TEFAP Eligibility Reporting / Client Pickups Reports / Executive Summaries and more.
Backpack Program Features
Backpack Program Permission Letters
Backpack Program Log Pickups
Backpack Program Reports
Client Kiosk Mode (Pickup Scan In and Scan Items). Requires PDF417 and UPC Barcode Reader.
Issue Gift Cards during Client Pickups.
Donor Contact data import from other systems.
Web Contact Us Page
ID Card Badge Image creation (creates one badge image at a time).
Events Scheduling * Optional Add-On.
Client Shopping Cart Pre-Orders (Pre-Orders) * Optional Add-On
Donation Acknowledgment Letters Auto Generation * Optional Add-On
Primary and Sub Organizations * Optional Add-On
SMS (Texts) Outbound to Clients / Staff * Optional Add-On
TEFAP Enrollment Form Auto Fill * Optional Add-On
Premium Reports (some reports have 6 month range limit)
Client Data Export
HH Members Data Export
Client Pickups Data Export (last 180 days)
Inventory Data Export
Donor Data Export
Staff / Volunteer Data Export
Staff / Volunteer Activities Report
Executive Summary Report
HPNAP Summary Report
Clients Served Summary Report
Backpack Pickups Summary Report
TEFAP Data Eligibility Report
Advanced Reporting/Data Exports (report writer)
Client Pickups by Zip Code
Client Pickups By Gender/Ethnicity
Preschedule Pickups
Client Pickups Count Once Per Date Range
Inventory Item Activity History by Qty/Weight
Donations Export
Inventory Expiration Date Near Report
Inventory Low Qty Report
Client Pickup with Items Tracking during pickup.
Premium with AI Enhancement Pack. Add-On to Premium. (some usage limits apply)
Includes all premium features and reports listed above
AI Donation Acknowledgment Letters Auto Generation
AI Inventory Item Description Generation
AI Inventory Needs Projections and Analytics
AI Client creation via Driver License Upload
AI Client to Item Suggestions
Client Intake Self Account Registration

Starter Plan

1 user account
Client / HouseHold Member Database & Tracking (up to 1K Clients)
Client "Other 1 - 4" fields for custom use.
Client Pickups Tracking
Starter Reports
Client Data Export
HH Members Data Export
Client Pickups Data Export (last 180 days)

Track your client contact (household) information such as name, address, phone number, email (plus more) and household members. Also track food pickups as well as other data such as special needs.

Client Name, Address, Gender, Ethnicity, Birthdate, HouseHold Income, Contact Information, Email (plue more).
HouseHold Members Name, Birthdate, Gender, Ethnicity.
Food Pickup Date, Details of Pickup, Amount of food given based on points system.

Track your item Inventory by product name, upc code, description, quantity and weight. Working with the client pickups feature, you will know how many items you provide within a specified date range.

Weight, Quantity, Category.
Scan via UPC Code (requires a bar code scanner)

Track grants that you have applied for. This provides reminders and due dates for tasks that need to be accomplished and documentation that needs to be provided.

Grant Title, Amount, Date Received.

Track your donor contact information such as name, address, phone number, email. Also track when donations where made and amount.

Donor Name, Date, Items Donated, Value.

Store staff / volunteer contact information as well as availability, interests and experiences. Working with the scheduling feature, you can see who already worked and who is scheduled.

Staff/Volunteer Name, Address, Phone, Email.
Create Schedules and Email Schedule to Staff.

Reporting gives you visual summary reports for clients/households pickups, new clients/households served & quanitity of donations received. These reports give you a snapshot view on your organization's efficiency and productivity.

Graphical easy to understand reports, Executive Summary showing how many clients/hh served in given date range.
Export Client lists to excel, Export Pickups list to excel, Export summary reports to word (recommended you have software that can read excel/word files).

Client (Guardian) and BackPack Members Database and Tracking.
Track BackPack Member Eligibility and Enrollment Periods.
Log BackPack Pickups.
Approval Letter Generation (for all BackPack members)
Report: Export BackPack Members List.
Report: Export BackPack Pickups Log.

Available as an Optional Add-On for Premium Subscriptions.
Primary Organization can "Act As" any of your Sub Organizations.
Sub Organization can "Act Alone" as its own entity.
Report: Primary Organization Can export all Clients within all organizations.
Report: Primary Organization can export all Client Pickups within all organizations.
Sub Organizations get Premium Subscription features.
Sub Organizations get their own User Account.

Our low cost customized programming service can build features your organization needs.

Customized Reports.
Customized Features.