Account Names (the email address you use to create account acts as your userid)
It's required that only an authorized representative of your organization create the account.
It's required the email address you use belong to the Organization that is applying for an account.
The email address must identify your organization. Personal Email addresses are not accepted.
The email address used for your account is connnected to your account and all of your data.
Due to the cumbersome task and security concerns when changing account information,
fees will apply for requests to change Account information after initial registration.
We require the email address belong to your organization for several reasons:
1) It helps us identify your organization as a not-for-profit. (and therefore offer you discount subscription)
2) It assures organization maintains account accessibility if a key member leaves your organization.
3) It helps us identify who you are when you contact us for support.
Helpful information to know about applying for your organization's live account (after your trial period):
1) Subscription fees are due upon making your account live (after trial period ends).
2) Subscription fees are NON-Refundable. Partial refunds will NOT be given for unused subscription times.
3) We require you apply using your organization email address. Any domain name extension is acceptable (.com, .edu, .org, .net, etc ...).
Our goal to help you help your community. For us to support the many Food Pantries who use Food Pantry Helper, we need your help in adhering to our account policy.